Success Stories: do it best

In 1945, Do It Best Corporation was founded in Fort Wayne, Indiana as Hardware Wholesalers, Inc. It is the only US-based lumber and building materials buying cooperative and fully integrated hardware in the home improvement industry. Do It Best vision is to make the best even better. Their philosophy is to serve others as what they would like to be served.

Because they want to be the best, Do It Best tried to cope up with new technologies and decided to Streamline their business. The technology of Streamline improves their communications that lead to new more customers and satisfy their old customers with the unified customer experience that Streamline offered. Since then, Streamline has provided Do It Best with the flexibility, quality, and agility that are necessary to sustain rapid customer growth. It’s about having the right tools and systems that can move as fast as you want for your business processes.

Simplified Communications

Mary Meyers said “Streamline has simplified the way we do business. We never knew that home improvement services can improve further if you have the best tool to assist you”. With Streamline, all of the questions about us and our products are answered right away. Streamline let our customers communicate with us easily. They let our customers text us in our phone numbers that we have used before. It means that the marketing efforts we made with our old numbers are not neglected since we can still use it today. The good thing about it? It’s way even better.

Streamline made our phone numbers smarter and our customers liked this technology so much. Our customers are now able to send SMS to our phone numbers which are never done before. This technology is amazing because it simplifies the way we communicate with our customers. These improvements made us better and it’s aligned with our vision.

Streamline made our customer service better than the best. It’s just simply amazing!

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